Introduction
Potbelly, the beloved sandwich shop, is expanding its footprint with 19 new locations in two states. This expansion is a testament to the company’s commitment to providing delicious, high-quality food to its customers. The new locations will be located in California and Texas, two of the most populous states in the country. With these new locations, Potbelly will be able to reach more customers and provide them with the same great food and service that they have come to expect from the company. This expansion is sure to be a success and will help Potbelly continue to grow and thrive.
Potbelly, the popular sandwich shop, is expanding its footprint with 19 new locations in two states. The new locations will be in Arizona and Texas, and will bring the total number of Potbelly locations to over 400.
The new locations will offer the same delicious sandwiches, salads, and shakes that customers have come to expect from Potbelly. The company is also introducing a new menu item, the “PB&J” sandwich, which is a combination of peanut butter, jelly, and bacon.
Potbelly is also expanding its catering services, offering customers the ability to order large quantities of food for special events. The company is also introducing a loyalty program, which will reward customers for their loyalty with discounts and other perks.
The expansion of Potbelly is part of the company’s larger strategy to become a national brand. The company is also investing in technology, such as mobile ordering and delivery, to make it easier for customers to order and enjoy their favorite Potbelly sandwiches.
The new locations are expected to open in the coming months, and customers can look forward to enjoying their favorite Potbelly sandwiches in even more places.
The Chicago-based sandwich shop Potbelly has been hungry for growth ever since experiencing a sizable slump during the pandemic. When fewer people ventured out during 2020, the chain’s historically successful locations in high foot traffic areas, like airports and business centers, took a hit, resulting in an almost 30% loss in annual revenue.
To get people back in the door enjoying its tasty subs and unique atmosphere, Potbelly has tested out multiple strategies, from free oatmeal cookie giveaways to the introduction of breakfast menu items. The sandwich chain even overhauled its website and mobile app and pared down its menu.
On the heels of these recent wins, Potbelly has now also signed two separate franchise contracts, adding several development deals to its expansion pipeline.
The first is a 14-restaurant deal with STA Management, an owner-operator group in the real estate industry in the Tampa and St. Petersburg, Fla. area. The company already owns two Potbelly shops in the region, along with more than 60 other restaurants including Domino’s, Poke Poke, and Boba Bar locations.
“It has been such an excellent fit for us with the experience we already bring to the table within the restaurant industry,” STA Management partner Ronnie Asmar told QSR Magazine. “Plus, it is incredibly rewarding to see how much our customers love the brand. We can’t wait to bring more good vibes and toasty sandwiches to Tampa!”
The second deal is with Illinois-based businessman and entrepreneur Rob Wilbern. For him, it was the “support of the leadership team” that led him to open five new Potbelly eateries in central Illinois, specifically the Champaign-Springfield-Decatur areas. Illinois currently houses more Potbelly shops than any other state. Wilbern is confident that his new franchises, nestled in the heart of the state and buzzing with students, businesses, and other residents, will find similar success.
These 19 new locations bring Potbelly’s roster to over 450 total shops across 34 states and territories, getting it that much closer to its hefty expansion goal announced back in April. The brand plans to reach 2,000 total restaurants over the next 10 years as part of its Franchise Growth Acceleration Initiative. Similar to the Florida and central Illinois shops, at least 85% of these new locations will be set up as franchises, and about 25% of existing restaurants will be subject to refranchising as well.
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Additionally, Potbelly is leaning on its newfound partnership with REEF Kitchens to massively grow its footprint. According to Potbelly’s original press release announcing the partnership, the sandwich brand plans to set up delivery kitchens as part of the collaboration which will “create greater accessibility and convenience for consumers to enjoy the Potbelly menu items they love.”