Introduction
Kroger, one of the largest grocery store chains in the United States, is making a major change to its checkout lanes. The company is introducing a new technology that will allow customers to scan and bag their own groceries, eliminating the need for cashiers. This change is part of Kroger’s effort to reduce costs and improve customer service. In this article, we’ll discuss the details of this new technology and how it will affect customers.
Kroger Is Making This Major Change To Its Checkout Lanes
Kroger, one of the largest grocery store chains in the United States, is making a major change to its checkout lanes. The company is introducing a new technology called “Scan, Bag, Go” that will allow customers to scan their items as they shop and pay for them at a self-checkout station.
The new technology is designed to make the checkout process faster and more efficient. Customers will be able to scan their items with a handheld device or their smartphone, and then pay for them at a self-checkout station. The technology will also allow customers to keep track of their purchases and save time by not having to wait in line.
Kroger is rolling out the new technology in select stores in the Midwest and plans to expand it to more stores in the future. The company is also testing a new mobile app that will allow customers to scan and pay for their items from their phones.
Kroger is hoping that the new technology will help it compete with other grocery stores that have already implemented similar technologies. The company is also hoping that the new technology will help it attract more customers and increase sales.
Kroger is not the only grocery store chain that is making changes to its checkout lanes. Walmart and Target have also implemented similar technologies in their stores.
It remains to be seen how successful Kroger’s new technology will be, but it is clear that the company is making an effort to keep up with the competition and make the checkout process faster and more efficient for its customers.
When it comes to checking out at the grocery store, most places allow customers the choice between a self-checkout or a cashier lane. For a trip with a lot of items, the small area provided can be difficult when trying to scan them. At least until now.
Kroger has finally unveiled a solution for grocery shoppers with full baskets at self-checkout. America’s largest supermarket chain has been testing its new high-tech belted self-scanning service. While the old self-checkout lanes were small, these new lanes feature full, rolling belts—just like the ones the cashiers use.
The technology is expanding to 20 Cincinnati-area stores, as well as Dayton and Troy, in Ohio, and six locations in Kentucky, according to WCPO 9 News. And the grocer has plans for more locations this fall.
The belt will automatically move groceries down the lane, just like a traditional conveyor belt and employee scanning would. When the items get to the loading area a bagger will pack your products, according to Kroger’s Jenifer Moore. Essentially, shoppers only do their own scanning. But just in case you need them, cashiers won’t disappear.
“These stores will continue to have traditional checkout lanes with cashiers and courtesy clerks to assist customers and will also keep their existing self-checkout lanes,” Moore said.
Because many grocery stores are experiencing staffing shortages or rush hours that cause long wait times, it’s good to have the option of self-service. That’s not the only perk that Kroger has been rolling out lately, however.
The company announced in June it will now be expanding its Boost membership program that started last November as well as increasing the number of electric charging stations in its parking lots.
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“Increasing our customers’ access to EV charging stations at convenient Kroger locations supports our collective transition to a lower-carbon economy,” said Yael Cosset, Kroger’s senior vice president and chief information officer. “We are leveraging technology and innovation to reduce our greenhouse gas emissions and are offering customers easy ways to live a more sustainable lifestyle.”
Amber Lake