Walmart Just Rolled Out a “Text to Shop” Feature

By Ghuman

Introduction

Walmart has just rolled out a new feature that allows customers to shop using text messages. This new feature, called “Text to Shop”, allows customers to shop for items from Walmart’s online store without ever having to leave their homes. Customers can simply text a keyword to Walmart’s dedicated number and receive a list of items that match their search. They can then select the items they want and have them delivered to their door. This new feature is a great way for customers to save time and money while still getting the items they need.

Walmart Just Rolled Out a “Text to Shop” Feature

Walmart has just rolled out a new feature that allows customers to shop for items using text messages. The new “Text to Shop” feature is available on the Walmart app and allows customers to text a product name or description to the app and receive a list of items that match their search. Customers can then select the item they want and have it shipped to their home or pick it up in store.

The new feature is designed to make shopping easier and more convenient for customers. It eliminates the need to search through the app or website for items, and instead allows customers to quickly and easily find what they’re looking for. Walmart is also hoping that the new feature will help customers save time and money by allowing them to shop more efficiently.

The “Text to Shop” feature is currently available in the US and Canada, and Walmart plans to expand it to other countries in the near future. The company is also working on adding more features to the app, such as the ability to track orders and receive notifications when items are ready for pickup.

Walmart’s “Text to Shop” feature is just the latest in a series of innovations the company has made to make shopping easier and more convenient for customers. With this new feature, Walmart is hoping to make shopping even more convenient and help customers save time and money.

Grocery shopping can be a hassle. Wouldn’t it be helpful if you could complete the mundane errand by simply sending a few texts? Walmart has read our collective minds and delivered on this fantasy.

America’s largest retailer just rolled out a new Text to Shop feature, which allows you to send in your grocery orders to Walmart via text message. All you need to do to enroll is log into your Walmart account and provide the phone number you’d like to use to text Walmart.

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Because Text to Shop is linked to your Walmart account, the retail giant has access to the items you usually order and can easily reorder them for you. To browse brand new items you haven’t previously purchased, you can text Walmart what you’re looking for, and the store will provide you with a few options to choose from. You may also swap out items as needed.

Walmart Text to Shop on phone
Courtesy of Walmart

Once you’re done shopping, you can review your cart and check out through text message or using the Walmart app. You can then choose to have your order delivered or schedule a pickup.

We know that for busy families and young professionals, finding opportunities to slow down and live in the moment is a priority. That’s what inspired Text to Shop,” Dominique Essig, vice president of conversational commerce at Store No8, Walmart’s technology incubator, wrote in a company blog post.

Text to Shop, which was developed by Store No. 8 and Walmart’s global technology team, underwent beta testing in select markets in October of 2021. This new tool isn’t Walmart’s first text message-focused venture, though.

In 2018, Walmart unveiled Jetblack, a subscription service that provided customers with access to personal shoppers via text message. However, the $50-per-month service, which was the first portfolio company to launch from Store No. 8, shut down in 2020 after showing to be an unprofitable operation. According to The Wall Street Journal, the subscription service was losing about $15,000 per member annually as of 2019.

Brianna Ruback

Brianna is the Editorial Assistant at Eat This, Not That! She attended Ithaca College, where she graduated with a degree in Journalism and a minor in Communication Studies. Read more about Brianna