Introduction
If you’re a fan of fast food, you may have noticed that one of the biggest chicken chains in the country is turning away customers from their drive-thru. This major chicken chain is making a bold move to prioritize the health and safety of their customers and employees by limiting the number of people in their drive-thru lanes. In this article, we’ll discuss why this chain is making this decision and what customers can do to still get their favorite chicken meals. We’ll also provide some healthier alternatives to the fried chicken meals that this chain offers. So, if you’re looking for a healthier way to satisfy your fast food cravings, read on to find out more.
This Major Chicken Chain Is Turning Customers Away From the Drive-Thru
It’s no secret that fast food restaurants have been struggling to keep up with the demand for drive-thru service during the pandemic. But one major chicken chain is taking a different approach: they’re turning customers away from the drive-thru.
Popeyes, the popular fried chicken chain, has been turning away customers from their drive-thru lanes in some locations. The company has implemented a policy that limits the number of cars that can be served at one time, in order to reduce the risk of spreading the virus.
The policy has been met with mixed reactions from customers. Some have praised the company for taking the necessary steps to protect their employees and customers, while others have expressed frustration at the long wait times and limited availability.
If you’re looking for a fast food fix, you may want to consider other options. There are plenty of healthier alternatives to fast food, such as salads, wraps, and sandwiches. Eating these types of meals can help you get the nutrients you need without the added calories and fat of fried foods.
So, if you’re looking for a quick meal, you may want to consider eating something other than fried chicken. Eating healthier options can help you stay healthy and fit, while still satisfying your cravings.
We’ve all been there: impatiently fidgeting in our car, stomach rumbling, with a dozen cars ahead blocking our path to the drive-thru window. There’s nothing quite as painful as a fast-food traffic jam several vehicles deep, especially when we’re at our hungriest. While major chain restaurants have recognized the importance of speeding up their drive-thrus, one beloved chicken chain has gone a step further and is encouraging customers to skip the dreaded car line altogether.
Kentucky Fried Chicken is introducing Quick Pick Up, a new system that bypasses the drive-thru lane altogether and lets customers get their food faster. Patrons will simply place their order through KFC’s app or website, drive to the restaurant, and park in a designated VIP spot. They’ll then be able to pick up the order themselves off an in-store shelf. Patrons of Sweetgreen and Chipotle may recognize this approach—both fast-casual spots operate similarly when it comes to online orders.
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This streamlined system is an admittedly unique move among fast-food chains. Discouraging the use of drive-thrus is the exact opposite of what many brands decided to do during the pandemic when attempting to provide alternatives to the shuttered dining rooms. Customers were able to stay confined to their own cars, avoiding COVID-19 while still enjoying their favorite combo meals.
But according to KFC’s data, the pendulum might have swung too far: their drive-thru speed slowed down by a full 26 seconds in 2021, to a total wait time of 6 minutes and 30 seconds.
The fried chicken joint is getting ahead of any initial hesitancy to use the new Quick Pick Up system by rewarding participating patrons: for a limited time, you can enjoy a free large fry with any $5 Quick Pick Up purchase. Spending less time in lines and more time consuming fries? Sounds like an ideal holiday-season solution.
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