Introduction
Costco is one of the largest retailers in the United States, and it is known for its wide selection of products and services. Recently, however, some customers have been voicing their dissatisfaction with the quality of the sushi that is sold at Costco stores. Customers have complained about the taste, texture, and overall quality of the sushi, and some have even gone so far as to say that it is not worth the price. In this article, we will explore the complaints that customers have about the sushi quality at Costco and what the company is doing to address these issues.
Costco Customers Are Complaining About the Sushi Quality
Costco customers have been voicing their concerns about the quality of the store’s sushi. Many customers have reported that the sushi is not fresh and has a fishy smell. Others have complained that the sushi is not properly prepared and has a slimy texture.
The complaints have been so widespread that Costco has responded to the issue. In a statement, the company said that it takes customer feedback seriously and is working to improve the quality of its sushi. The company also said that it is working with its suppliers to ensure that the sushi is fresh and of the highest quality.
Despite Costco’s efforts, many customers are still not satisfied with the sushi. Some customers have even gone as far as to say that they will no longer purchase sushi from the store. Others have said that they will only purchase sushi from other stores.
It remains to be seen if Costco will be able to address the complaints and improve the quality of its sushi. In the meantime, customers should be aware that the sushi may not be up to their standards.
Costco is no stranger to high praise. From food court favorites to beloved baked goods, the members-only warehouse club is always generating buzz with its offerings.
But among the many crowd-pleasing products, there are bound to be some things that miss the mark. On Dec. 8, Instagram user @costcohotfinds announced that sushi has returned to a Dallas-Fort Worth store, noting three available options: 20 pieces of the California Deluxe for $9.49, 20 pieces of the California Crunch Deluxe for $10.49, and 18 pieces of the Salmon Combo Deluxe for $14.89.
Despite the value, however, not everyone welcomed this announcement with open arms.
Among the hundreds of comments on the Instagram post, one overarching sentiment appeared to dominate the conversation: disappointment with the quality of the sushi. “Unfortunately Costco sushi isn’t great,” one Instagrammer wrote on the post. Another one added, “Yeah I love Costco but this was not good at all.”
Within the sea of opinions, several users highlighted their dislike of the sushi’s rice, describing it as “dry” and “hard,” with one person commenting, “? it was like eating a hockey puck! No flavor! Don’t [waste] your money!!” A couple of people also posited that the texture is a result of the sushi being refrigerated for too long.
Meanwhile, others pointed out that Sam’s Club holds the crown when it comes to warehouse club sushi. One user called it “top tier,” while another one replied by saying, “I agree ? Sam’s Club sushi is delicious and made fresh…”
This wouldn’t be the first time shoppers have left negative reviews about Costco’s sushi, as multiple Reddit users have previously expressed their own dissatisfaction with the product’s quality, most notably the texture.
Costco’s sushi isn’t the only thing customers have been complaining about lately, though. At the end of November, one Reddit user created a thread, asking community members, “What is something you would change about Costco?” The post has since accumulated over one thousand comments, many of which surround the retailers’ persistent third-party salespeople, website and mobile app issues, excessive portion sizes, and extinct food court items.
Brianna Ruback