8 Controversial Red Lobster Secrets, According to Employees — Eat This Not That

By Ghuman

Introduction

Red Lobster is one of the most popular seafood restaurants in the United States. It has been around since 1968 and has become a staple in many people’s diets. However, there are some secrets that employees have revealed about the restaurant that may surprise you. In this article, we will explore 8 controversial Red Lobster secrets, according to employees. We will discuss the ingredients used in their dishes, the quality of their seafood, and the practices they use to keep their prices low. We will also discuss the customer service and the overall atmosphere of the restaurant. By the end of this article, you will have a better understanding of what goes on behind the scenes at Red Lobster.

8 Controversial Red Lobster Secrets, According to Employees — Eat This Not That

Red Lobster is one of the most popular seafood restaurants in the United States. But what do employees know about the restaurant that customers don’t? Here are 8 controversial Red Lobster secrets, according to employees.

1. The Biscuits Are Not Freshly Baked

Red Lobster’s famous Cheddar Bay Biscuits are a customer favorite, but they are not freshly baked. The biscuits are actually frozen and then heated up in the oven before being served.

2. The Lobster Is Not Always Fresh

Red Lobster is known for its fresh seafood, but that is not always the case. According to employees, the restaurant sometimes serves frozen lobster that has been thawed out.

3. The Fish Is Not Always Freshly Caught

Red Lobster is known for its fresh fish, but that is not always the case. According to employees, the restaurant sometimes serves frozen fish that has been thawed out.

4. The Sides Are Not Always Freshly Prepared

Red Lobster is known for its fresh sides, but that is not always the case. According to employees, the restaurant sometimes serves frozen sides that have been thawed out.

5. The Salad Is Not Always Freshly Prepared

Red Lobster is known for its fresh salads, but that is not always the case. According to employees, the restaurant sometimes serves frozen salads that have been thawed out.

6. The Sauces Are Not Always Freshly Prepared

Red Lobster is known for its fresh sauces, but that is not always the case. According to employees, the restaurant sometimes serves frozen sauces that have been thawed out.

7. The Shrimp Is Not Always Freshly Caught

Red Lobster is known for its fresh shrimp, but that is not always the case. According to employees, the restaurant sometimes serves frozen shrimp that has been thawed out.

8. The Clams Are Not Always Freshly Caught

Red Lobster is known for its fresh clams, but that is not always the case. According to employees, the restaurant sometimes serves frozen clams that have been thawed out.

These are just some of the controversial Red Lobster secrets that employees know. If you’re looking for fresh seafood, it’s best to go to a local seafood market or restaurant.

There’s a lot to love about Red Lobster, which helps explain why the chain, founded in the year 1968, now has some 670 locations spread across 44 states, according to data company ScrapeHero. One thing people love? Those Cheddar Bay Biscuits. And the endless shrimp.

But when you look at the nutrition information for the biscuits or learn that the Endless Shrimp deal is really not a good deal for most customers, your views of the restaurant may turn a bit salty. For an insider’s look at a few less savory Red Lobster secrets, we turned to the words of the people who know the chain better than anyone: Red Lobster employees.

Here are eight controversial secrets about Red Lobster. And next, don’t miss the 8 Fast-Food Burgers to Stay Away From Right Now.

Seaside shrimp trip
Courtesy of Red Lobster

“Believe it or not,” said one former Red Lobster employee dishing on Reddit, “most people who order Endless Shrimp don’t eat near enough shrimp to get a good deal.” The Reddit user shared that they would usually encourage customers to just order a regular shrimp entrée to save their money.

Red lobster restaurant
Shutterstock

Ensuring close control and monitoring of every step of food sourcing is difficult when you have only one or two overseas suppliers, but in the case of Red Lobster, they source seafood from more than 30 countries, according to an employee who shared on Reddit.

That said, the parent company, Darden, does claim to be committed to sustainable resources, though these claims have been challenged—most pointedly in a June 2021 lawsuit that claimed that Red Lobster’s seafood “may be sourced from suppliers that use environmentally harmful and inhumane practices.”

red lobster employees
Red Lobster / Facebook

According to reporting from Popular Information, Red Lobster offers very few workers paid sick leave, and employees who are ill are pressured to come in anyway, under threat of termination after a small number of absences. This unseemly information came out largely due to spikes in sickness caused by the coronavirus pandemic.

RELATED: The Unhealthiest Restaurant Orders in Every State

Live maine lobster
Courtesy of Red Lobster

If you order a live lobster from the tank, you are going to get the freshest lobster possible in that it is killed and cooked while you wait. If, on the other hand, you order a meal that includes lobster meat in it, such as lobster linguini, it’s unlikely that the meat is fresh. According to a Red Lobster worker sharing on Reddit, those types of dishes are made with frozen lobster meat.

Shutterstock

In recent years, Red Lobster has been hit with a couple of lawsuits alleging discrimination based on gender. In one case, a female manager filed a suit complaining she was being paid less than her male counterparts. In another, a manager claimed she was terminated based on her ethnicity, according to Mashed.

polish silverware
Shutterstock

A Red Lobster employee sharing with OOLA reported that while food standards at the chain tend to be high, the silverware and dishes are often “a mess” and “disgusting” even after they have been cleaned. The server added: “Before I roll silverware at the end of the night, I have it run through dish two or three times because there’s still food stuck on the supposedly clean silverware.”

RELATED: 5 Major Fast-Food Chains Slipping in Quality

wild caught snow crab legs red lobster
Courtesy of Red Lobster

According to a former server sharing in a Reddit AMA (“Ask Me Anything”) session, cooks and other workers would sometimes play with the captive lobsters during slow periods. Mind you, “play with” essentially equates to torment–and the server also relayed that this type of behavior occasionally resulted in people getting pinched.

red lobster sign
Shutterstock

According to a Red Lobster worker who shared information with OOLA, at some restaurants, the lobsters are kept alive in tanks for multiple weeks without being fed. Thus they are dying a slow, miserable death before being summarily executed and cooked for your dining pleasure. Of course, this si just the account of one alleged former employee, and we hope it’s not the case at all Red Lobster locations.

For more about this restaurant chain, check out The Best and Worst Menu Items at Red Lobster.

Steven John

Steven John is a freelancer writer for Eat This, Not That! based just outside New York City. Read more